Karen McIntire joined Southcentral Foundation (SCF) in 1996. She plays a key supporting role in strategic planning and development. Karen is responsible for the development and management of human resources policies, programs, and procedures related to recruitment and employment, compensation and benefits, employee relations, human resources information systems, safety, and other associated programs. Karen played a key role in the application that led SCF to become a Baldrige award-winning organization. She holds a bachelor’s degree in business administration with emphasis in marketing from the University of Alaska Fairbanks in Fairbanks, Alaska. She is certified as a Professional in Human Resources. Karen is of Yup’ik-Aleut descent. She presents nationally and internationally on whole-system improvement, customer focus, workforce improvement, innovation, and SCF’s Nuka System of Care.